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SEPTA To Introduce Social Distancing Coaches

Transit News | August 3rd, 2020

In an effort to promote mask-wearing compliance and social distancing, “Social Distancing Coaches” will be positioned at key locations throughout the SEPTA system beginning Tuesday, August 4 through August 27.

One to two coaches per location will be on hand to answer questions about social distancing and mask compliance. This new program is an extension of SEPTA’s ambassador program, which was designed to introduce customers to the SEPTA Key fare payment system.

“The coaches are there on behalf of SEPTA to thank our customers for riding the system and wearing masks, so we’re focusing on the positives first and foremost,” said Kim Scott Heinle, SEPTA’s Assistant General Manager for Customer Experience and Advocacy. “We want riders to know that we’re doing everything we can to stop the spread and that their safety is paramount.”

Full details on this are posted at SEPTA.org.