SEPTA Government Affairs has announced that in response to customer feedback, the minimum amount to load funds onto the SEPTA Key Card Travel Wallet will be lowered from $10.00 to $5.00.
The maximum per transaction will remain $250. The Travel Wallet feature – the best option for customers who currently use tokens or tokens and transfers – offers the same discounted fare they pay today.
In addition, on May 4, the $4.95 cost to buy a Key Card will go into effect. As an incentive to protect the customer’s Transit Pass or Travel Wallet funds, against loss or theft, SEPTA will introduce a reimbursement offer when customers register a new Key Card purchased on or after May 4. If they register the Key Card within 30 days of the purchase date, the $4.95 fee will automatically be applied to their Key Card Travel Wallet. These funds can then be used to pay for individual rides or towards the future purchase of a TransPass or One Day Convenience Pass. This reimbursement will not apply to any SEPTA Key Cards obtained prior to May 4 and will be limited to two cards per Customer Account. Customers can register their card online at SEPTAKey.org or by calling the Key Customer Call Center at 1-855-567-3782.
For more information about the SEPTA Key visit www.septa.org/key.
