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SEPTA Announces SEPTA Key Enhancements Starting May 4

Transit News | April 6th, 2018

SEPTA Government Affairs has announced that in response to customer feedback, the minimum amount to load funds onto the SEPTA Key Card Travel Wallet will be lowered from $10.00 to $5.00.

The maximum per transaction will remain $250. The Travel Wallet feature – the best option for customers who currently use tokens or tokens and transfers – offers the same discounted fare they pay today.

In addition, on May 4, the $4.95 cost to buy a Key Card will go into effect. As an incentive to protect the customer’s Transit Pass or Travel Wallet funds, against loss or theft, SEPTA will introduce a reimbursement offer when customers register a new Key Card purchased on or after May 4. If they register the Key Card within 30 days of the purchase date, the $4.95 fee will automatically be applied to their Key Card Travel Wallet. These funds can then be used to pay for individual rides or towards the future purchase of a TransPass or One Day Convenience Pass. This reimbursement will not apply to any SEPTA Key Cards obtained prior to May 4 and will be limited to two cards per Customer Account. Customers can register their card online at SEPTAKey.org or by calling the Key Customer Call Center at 1-855-567-3782.

For more information about the SEPTA Key visit www.septa.org/key.